Provided by Nugravity Security Awareness Training (SAT)
Before clicking, opening, or replying — pause and inspect:
The message creates urgency or fear (“Act now!” “Account suspended!”).
There are grammar, spelling, or formatting errors.
The message contains unexpected attachments or links.
The sender is asking for confidential information or payment changes.
The tone or phrasing feels unusual for that person or company.
When something seems off — validate it through trusted channels:
Do not reply to the suspicious message.
Call or speak directly to the individual using a known phone number.
Do not use contact info (phone, email, or links) listed in the suspicious message.
Check previous legitimate correspondence to compare writing style or signature.
Ask your IT or security team to inspect the email headers if uncertain.
Avoid accidental compromise:
Hover over links to preview the actual URL — verify it matches the sender.
Never open attachments unless you are expecting them.
Use your company’s approved file-sharing tools instead of email for sensitive files.
Do not enable macros or “allow content” in Office files from unknown senders.
Immediate steps reduce damage:
Disconnect your device from the internet if you clicked a suspicious link.
Notify your IT department or security provider immediately via the Nugravity Portal in your systray or by sending an email to secure@nugravity.com.
Change your passwords (especially email and banking credentials).
Report the phishing email using your organization’s reporting tools or “Report Phish” button.
If banking information may have been exposed, contact your bank immediately.
Build a culture of vigilance:
Enroll staff in Nugravity’s Security Awareness Training (SAT).
Schedule quarterly phishing simulations to test response readiness.
Ensure multi-factor authentication (MFA) is enabled for all accounts.
Keep all systems, browsers, and antivirus software up to date.
Maintain offline backups of important files.
Remember:
“Technology stops many attacks — but awareness stops the rest.”